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Software Product Key or Serial File

A product key, also known as a software key or serial number is a specific software-based key for a computer program. It certifies that the copy of the program is original and you are authorized to use the program. Not all software requires a key, as some publishers may choose to use a different method to protect their copyright (such as license files), or in some cases, copyright protection is not used.

A product key consists of a series of numbers and/or letters. This sequence is typically entered during the installation of the software, and is then passed to a verification function in the program. Some programs require an additional step to activate the software.

Product serial numbers and license files for software managed by UIT Office of Software Licensing can be obtained in the following ways:

  • Students:
  • Faculty & Staff Personal
  • Department Licenses
    • If your computer is managed by your department, request the info from your department's IT administrator(s).
    • Request from the Campus Help Desk (801-581-4000) or Health Sciences Service Desk (801-587-6000.)
    • IT Support Teams: Request access to the publisher's web site and Box enterprise folder from


Campus Help Desk
801.581.4000 x 1

Hospital Help Desk

Knowledge Commons
Marriott Library (level 2)

Pick-Up Location

Knowledge Commons
Marriott Library (level 2)
295 S 1500 E
Salt Lake City, UT 84112

Pick-Up Hours

Knowledge Commons closes 15 minutes prior to the Marriott Library

Contact Us

M-F 8am-5pm
(closed holidays)

Phone: 801.581.4000 x 1

Last Updated: 7/30/18