Zoom

Please review the eligibility chart and information below. This information is subject to change for clarification and improvement purposes. If you have additional software related questions, please contact the Campus IT Help Desk (801-581-4000 or helpdesk@utah.edu).

Eligibility Chart

Product Information

Terms of use
Access the Zoom license
Add-on licenses
Meeting set up
Access Room connectors
Latest features

Support

Additional Resources

Eligibility Chart

Product	Device ownership
Product	Student	Employee	University
Zoom Licensed (Pro)	¹	²	³
Add-On Licenses
Large Meeting 500 Participants (Per Host)	⁴	²	³
Large Meeting 1000 Participants (Per Host)	⁴	²	³
Webinar 500 Participants (Per Host)	⁴	²	³
Webinar 1000 Participants (Per Host)	⁴	²	³
Workspace Reservation	⁴	²	⁵
Zoom Room (Per Room)	⁴	²	³
Notes:
1.	Students are eligible to install and use this software on personally owned or leased computers for academic course work.
2.	Faculty and Staff are not eligible to install and use this product for personal purposes. Faculty and Staff are not eligible to purchase any of the Zoom add-on features licenses for personal use. Faculty and Staff may gain full access to Zoom Pro for university related purposes.
3.	Faculty and Staff are eligible to install and use this software on university owned or leased computers, provided the use is for university related use.
4.	Students are not eligible to purchase this add-on feature.
5.	Faculty and Staff are eligible to install and use this software on university owned or leased computers, provided the use is for university related use. Send message to software@utah.edu to get a custom quote.

Product Information

Zoom is a web-based video meeting tool. It works through either a web browser, a local desktop client, or a mobile app. Users can choose to record sessions, collaborate on projects, and share or annotate one another's screens.

Zoom Licensed (Pro) extends the duration of a meeting or session to 24 hours, rather than the basic license restriction of 40 minutes. Up to 300 participants may join a meeting or session.

Only the host (the person setting up the meeting and hosting the session) of a meeting needs a Zoom Licensed (Pro) license. Regular participants do NOT require a Zoom Licensed (Pro) account in order to join and engage in a Zoom session.

Terms of use

Our enterprise license allows us to use the Zoom products for University of Utah and University of Utah Health work related purposes, both academic and administrative, including all academic teaching, learning, and research activities.

Accessing the Zoom license

When logging in via single sign-on (SSO), campus users will be auto-provisioned a standard Zoom Licensed (Pro) account; hospital users will be auto-provisioned a HIPAA-compliant Zoom Licensed (Pro) account.

Campus users:
- First time activation: follow the instructions here.
- Visit utah.zoom.us and select "Sign in" to sign in via Single Sign On.
Hospital users: visit utah-health.zoom.us and select "Sign in" to sign in via Single Sign On.

Users who previously had a Zoom account not registered through the university may find that Zoom automatically signs in to the old account. Simply log out of Zoom and revisit one of the websites above. Sign in with SSO to automatically be provisioned a new Zoom Licensed (Pro) account.

Add-on licenses

A limited number of webinar and larger meeting licenses are available for short-term checkout from Digital Learning. To request a temporary checkout license please complete the DLT Zoom Checkout Form.

If you need add-on features on a regular basis, our software catalog offers the following add-on licenses:

All Add-On licenses are annual subscription licenses.

Meeting set up

Canvas Users -Once you have your new lms-utah.zoom account set up, follow the steps in the link below to set up your Canvas Zoom integration.

Non-Canvas Users – Once you have your new utah.zoom.us account set up, you can set up meetings by using your web browser, Outlook, or the Zoom Desktop or Mobile App. For more information, see scheduling meetings on the Zoom web site.

Digital Learning Technologies has instructions on their web site, the topics are listed below in Additional Resources.

Access room connectors

We have purchased room connectors with our enterprise license. The join information for H.323 & SIP is included on the meeting invitation you receive.

"Join by SIP" information can be used by IVC schedulers to connect pre-scheduled codec connections to the Zoom meeting.
"Join by H.323" information can be used to dial directly from the installed codec into the Zoom meeting.

For more information, please see "Getting Started with H.323/SIP Room Connectors" on the Zoom web site.

Latest features

To get the latest features, you need to download the latest Zoom update for the Zoom desktop client and Zoom mobile app.

Support

If you need help using Zoom, contact the following:

Campus users: send email to classhelp@utah.edu
Hospital users: call the Hospital Help Desk at 801-587-6000 or send email to itstelehealth@utah.edu and include a description of the issue.