Frequently Asked Questions
Please review the below Frequently Asked Questions. These questions and answers are subject to change and are updated frequently for clarification and improvement purposes. If you have additional software related questions, please email your questions to email@example.com.
For an explanation of terminology used throughout the OSL website, please visit our Glossary of Terms.To enhance your technical skills on software products available on the OSL web store and through UIT, please visit Online Learning Opportunities.
Questions relating to orders you have placed, such as, accessing your software, where to find your product key, how to download the install files, what to do with ISO files, renewal notices, upgrade protection, etc.