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Purchase Information

For an explanation of terminology used throughout the OSL website, please visit our Glossary of Terms.

To enhance your technical skills on software products available on the Software Catalog and through UIT, please visit Online Learning Opportunities.

Please contact the Campus Help Desk at 801-581-4000 to have your password reset and your uNID verified, or visit the uNID Services Account Tools page for assistance. Our online ordering system uses the uNID to verify your identity and ensure that only authorized people order software licenses from us.

Some licenses allow for this, but others do not. There are three types of licenses.

  • A 'Student' license allows you to install the software on your home computer or laptop. It is intended for personally owned computers and not for installation on any university owned computer. Sales tax is charged for a student license.
  • An 'Employee' license allows you to install the software on your home computer or laptop. It is intended for personally owned computers and not for installation on any university owned computer. Sales tax is charged for a personal license.
  • A 'University' license may or may not allow you to install the software on your home computer or laptops as well as your university or department owned computer. Some University licenses include 'work-at-home-rights' which allow you to use the software on a home computer only for University purposes. Sales tax is not charged for a University license.

You either are not eligible for the product(s) or you need to wait for your benefits to start.

  • Students:
    • Students are eligible to purchase students licenses if they are currently enrolled in a degree-granting program at the University of Utah. You must be currently enrolled in at least one class which, when completed, will result in the awarding of credit hours verifiable through the Office of the Registrar. You must be enrolled at the time you purchase the software.
    • The University Central Authentication Service (CAS) does not recognize new students as eligible until 7 days before classes begin. You can calculate eligibility dates by using the Academic Calendars.
    • International Study Abroad students, Continuing Education students or students taking only non-credit classes are NOT eligible to purchase licenses.
  • Employees:
    • Current paid employees of the University of Utah are eligible to purchase employee and university licenses. New employees need to wait three business days after their start date or ask their manager to designate someone to purchase it for them.
    • Adjunct faculty, affiliates, contractors, emeriti, retirees or volunteers are NOT eligible because they are not included in the license agreements.

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 Check your cart to verify you are purchasing the correct license type based on your eligibility.

Not all software is available as a download. Software that is available for download will have the term 'DOWNLOAD' in the product details page as one of the purchase options.

The followings methods of payment are accepted:
License Type Credit Card Purchasing Card UShop Purchase Order
Student yes no no
Employee yes no no
University yes yes yes
Note: Personal licenses for students and employees will incur sales tax. Only University licenses are exempt from sales tax.

State tax laws require us to charge sales tax on software for personal use. If you are paying with a Purchasing Card (PCard) for software that will be installed on a department owned or leased computer, please purchase a University license. Otherwise, you will be charged sales tax.

Read and follow these instructions.

NOTE: Only the purchaser of the order can obtain the OSL Order Summary receipt. They will need the OSL order number.

  1. Go to software.utah.edu.
  2. Click on the SHOP FOR SOFTWARE.
  3. Login using your uNID credentials.
  4. Click on ORDER HISTORY.
  5. Locate and click on the Order # that you need a receipt for.
  6. Click on Print Order Summary to print the receipt.
    • Select the printer you want to print the receipt to and click on Print.
    • To save as a PDF file, select Save to PDF or Adobe PDF (if it is an option) and click on Save.

NOTE: Only the holder of the credit card can request the receipt.

Please send an email to software@utah.edu and request a copy of the payment showing the credit card information.

Include the following:

  • Date of purchase
  • The name on the credit card
  • The last four digits of the credit card
  • Amount charged

  1. Sign into the Software Catalog.
  2. Click on ORDER HISTORY.
  3. Click on the order number to see your order summary. 
  4. This is your order summary. Note the location of the Serial Number, Licenses (license files), and Downloads (install files).

  1. Sign into the Software Catalog.
  2. Click on ORDER HISTORY.
  3. Click on the order number to see your order summary. Orders are listed by date purchased in descending order.

  1. Sign into the Software Catalog.
  2. Click on ORDER HISTORY.
  3. Click on the order number to see your order summary. 
  4. This is your order summary. Note the location of the Serial Number, Licenses (license files), and Downloads (install files).

An ISO file is an archive file of an optical disc composed of the data contents of every written sector of an optical disc, including the file system. The files usually have the extension '.iso' or '.ISO'.

Software distributed on bootable discs is often available for download in ISO image format and like any other ISO image they may be written or 'burned' to a CD or DVD with any capable software.

Another option is to use a virtual drive to mount the ISO image on your computer. Using a virtual drive program is faster and more convenient than making DVDs from ISO files.

We recommend using Virtual CloneDrive (freeware) from elby.com or redfox.bz to mount the ISO file and then run the installer program. Virtual CloneDrive supports up to 8 virtual drives at the same time.

If the maintenance/upgrade protection for your product has not expired, the new license information and install files will show on your order summary via order history. See question 2 for how to view your order history.

When new products are available on our web store, they are added to New Software Releases with links to the web store.

A perpetual license does not need to be renewed, but if you purchased upgrade protection for that license then you may want to renew it. Log in to your account and look in your history to locate your upgrade protection dates.

The Software Catalog contains all of your purchasing information. Click on Order History and locate the purchase. You will find the upgrade protection dates on the order summary.

 

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Campus Support

Campus Help Desk 
801-581-4000


Knowledge Commons

Knowledge Commons

Marriott Library (level 2)
295 S 1500 E
Salt Lake City, UT 84112
801-581-6273


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U of U Health Support

801-587-6000


Last Updated: 3/26/24