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Microsoft Campus Agreement

Please review the below Eligibility Chart and Frequently Asked Questions. This information is subject to change for clarification and improvement purposes. If you have additional software related questions, please email your questions to software@utah.edu

For an explanation of terminology used throughout the OSL website, please visit our Glossary of Terms.

To enhance your technical skills on software products available on the Software Catalog and through UIT, please visit Online Learning Opportunities.

Contents


Frequently Asked Questions

  • Students are eligible if they are currently enrolled in a degree-granting program at the University of Utah. You must be currently enrolled in at least one class which, when completed, will result in the awarding of credit hours verifiable through the Office of the Registrar. You must be enrolled at the time you purchase the software.
  • You can install the software on a personally owned or leased device.
  • The University authentication system does not recognize new students as eligible until 7 days before classes begin. You can calculate eligibility dates by using these Academic Calendars.
  • Study Abroad students, Continuing Education students or students taking only non-credit classes are not eligible to participate in this program.

Microsoft 365 (Cloud)

See IT Knowledge Base for Office 365 information:

Product keys are not required.

Access product using Single Sign On with CIS credentials.

Power BI Free

Power BI Free is available in Office 365. To access Power BI:

  • Go to Microsoft 365.
  • Under the About section, follow the “To begin using O365” instructions.
  • Click on the Power BI icon on the left side of your screen. If you don’t see the icon, click on the search bar on the top menu and type “power bi” and click on the Power BI app.
  • This will bring you to the Power BI Home page.
  • Click on the Profile icon on the top right corner of your screen.
  • If you have been authorized access to Power BI Free, the popup window will indicate your license type as “Free”.

Windows Upgrade (Education Edition)

This product is purchased from Utah.OnTheHub.com which is managed and maintained by Kivuto Solutions on an external website.

Product keys are provided on your purchase receipt.

Kivuto Solutions offers several access options for your download file(s) and/or key(s), allowing you to access them any time from 1 to 24 months from the day you place your order. However, it does not mean you will be able to download and install the software an unlimited number of times using the same key.

  • Basic Access Guarantee: When you purchase a product, your order includes a Basic Access Guarantee which gives you access to the products you purchased for 31 days from the date of purchase. We recommend you save your order information, product key, and install files to external media in case you need them in the future.
  • Extended Access Guarantee: When you purchase a product, you have the option to add the Extended Access Guarantee to your order. This option ensures that you have secure access to your download(s) and/or key(s) whether your system crashes, you get a new computer or you need to download your software again. For a small fee, you can secure your access to your download(s) and/or key(s) for up to 24 months. If you don't order this option when you purchase the product, you can purchase it later.
  • Backup Discs: For a small fee you can receive genuine backup discs of your software. Backup discs do not come with product keys. To install/activate software from a backup disc, you will need the product key or activation code issued with your order. If you don't order this option when you purchase the product, you can purchase it later. Shipping time is approximately 3-4 weeks.

Yes, the following online learning resources are available:

These products are available free of charge to you because the University of Utah has pre-negotiated and pre-paid for a campus wide agreement.

You don't need to be online to use Office after it is installed and activated on your devices. However, you will need internet access initially to install and activate Office, to install any updates, and to manage your billing (personal/family subscriptions). Internet access is also required to access documents stored on OneDrive, unless you install the OneDrive desktop app. However, after your Office applications (like Word, PowerPoint, and Excel) are installed, you can use them offline.

You should connect to the internet regularly to keep your version of Office up to date and benefit from automatic upgrades. If you don’t connect to the Internet at least every 39 days, your applications will go into reduced functionality mode, and you might see an unlicensed product error. To reactivate your Office applications, simply reconnect to the internet and sign in to Microsoft 365. Learn how to sign in.

Support resources are available from:

  • By Phone: 801-581-4000, option 1

  • Please include your uNID and contact information, including a phone number.

  • Kivuto Solutions:
      • If you have questions about your order or are having difficulty installing the download files, please contact Kivuto Solutions or read their Frequently Asked Questions.
      • Telephone: USA/Canada: 866-435-4722 or 888-396-1447. Hours of operation: Monday to Friday between 6 am and 6 pm (Eastern Time).
      • Web Store Help
      • Email Support

The student licenses you purchase from utah.onthehub.com are perpetual. You will only need to purchase new licenses when you want to use new versions of the products.

The Micrdosoft 365 license is tied to the University. You can start a new subscription directly with Microsoft if you want to continue to use the software after leaving the University.

Due to changes in our license agreement, the desktop versions of Office and Windows Upgrade were removed.

  • You must be a full or part-time employee of the University of Utah and paid by the University of Utah.
  • You can install the software on a personally owned or leased device for work related purposes.
  • Adjunct faculty, affiliates, contractors, emeriti, retirees and volunteers are not eligible.

Work related use:

Microsoft 365 Education

Power BI Pro or Power BI Free

Full-time employees are eligible to use Power BI Pro and part-time employees are eligible to use Power BI Free.

To access Power BI:

  • Go to Microsoft 365.

  • Under the About section, follow the “To begin using O365” instructions.

  • Click on the Power BI icon on the left side of your screen. If you don’t see the icon, click on the search bar on the top menu and type “power bi” and click on the Power BI app.

  • This will bring you to the Power BI Home page.

  • Click on the Profile icon on the top right corner of your screen.

  • If you have been authorized access to Power BI Pro or Power BI Free, the popup window will indicate your license type as “Pro” or "Free".

Personal Use:

Microsoft 365 subscriptions

Faculty and staff can save 30% on Microsoft 365 subscriptions from the Microsoft Home Use Program web site.

You must use your uNID@utah.edu email address to validate your eligibility. Any other email address will be invalid.

For information, see the Microsoft Home Use Program web site.

Yes, the following online learning resources are available:

These products are available free of charge or a minimal cost to you because the University of Utah has pre-negotiated and pre-paid for a campus wide agreement.

You don't need to be online to use Office after it is installed and activated on your devices. However, you will need internet access initially to install and activate Office, to install any updates, and to manage your billing (personal/family subscriptions). Internet access is also required to access documents stored on OneDrive, unless you install the OneDrive desktop app. However, after your Office applications (like Word, PowerPoint, and Excel) are installed, you can use them offline.

You should connect to the internet regularly to keep your version of Office up to date and benefit from automatic upgrades. If you don’t connect to the Internet at least every 39 days, your applications will go into reduced functionality mode, and you might see an unlicensed product error. To reactivate your Office applications, simply reconnect to the internet and sign in to Microsoft 365. Learn how to sign in.

Support resources are available from:

  • Knowledge Commons staff are available to assist you with downloading and installing the products. 
  • IT Knowledge Base
  • Campus Help Desk:
    • By Phone: 801-581-4000, option 1

    • By E-Mail: helpdesk@utah.edu (business hours only)

    • Please include your uNID and contact information, including a phone number.

Home Use Program: See the Home Use Program Frequently Asked Questions.

Download the employee guide here.

Work related use: The Microsoft 365 Education license is tied to the University. You can start a new subscription directly with Microsoft if you want to continue to use the software after leaving the University.

Home Use Program: Your Microsoft 365 subscription remains active and the discount continues to apply as long as you maintain recurring billing on your subscription.

Employees are eligible to install the products on University/department owned or leased computers for University/department use.

Desktop products:

  • Office Enterprise: Includes Office Pro Plus or Office Standard editions and rights to downgrade to prior versions (downgrade rights)
  • Office for Mac and downgrade rights
  • Microsoft 365
  • Power BI Pro (full-time employees) or Power BI Free (part-time employees)
  • Project Plan 3 Subscription add-on
  • Project Plan 5 Subscription add-on
  • Visio on Microsoft 365 (free) (comparison with Visio Plan Subscriptions)
  • Visio Plan 1 Subscription add-on
  • Visio Plan 2 Subscription add-on
  • Windows Upgrade**: Enterprise or Professional Editions and downgrade rights to older version of Windows (upgrade your current operating system or install a clean custom install)

*We are working on implementing the Power BI Pro liceness in the Office 365 portal.

**refer to Windows Upgrade Licensing Model for specific requirements


Server products:

  • Application Virtualization (App-V) Device Client Access License (CAL) for Terminal Services with WAH rights (formerly SoftGrid CAL for TS)
  • Desktop Optimization Pack (MDOP, added to Windows Software Assurance 8/1/2015)
  • Enterprise CAL Suite with WAH rights includes CALs for the following products (including standard and enterprise CALs):
    • Exchange Server
    • Forefront Security Suite
    • Office Share Point Server
    • Office Communications Server
    • Systems Center Configuration Manager Configuration Management License (CML, formerly known as System Management Server)
    • Systems Center Operations Manager Client
    • Windows Rights Management Services
    • Windows Server
  • Exchange Server
  • Forefront Security Suite
  • Office Share Point Server
  • Office Communications Server
  • Remote Desktop Services Device CAL with WAH rights (formerly Terminal Server Device CAL with WAH rights)
  • SQL Server
  • Systems Center Configuration Manager Configuration Management License (CML, formerly known as System Management Server)
  • Systems Center Operations Manager Client
  • Windows Rights Management Services
  • Windows Server

Products for Hospital only:

    • Visio Pro (contact the Hospital Service Desk to obtain the software)

Yes, the following online learning resources are available:

You don't need to be online to use Office after it is installed and activated on your devices. However, you will need internet access initially to install and activate Office, to install any updates, and to manage your billing (personal/family subscriptions). Internet access is also required to access documents stored on OneDrive, unless you install the OneDrive desktop app. However, after your Office applications (like Word, PowerPoint, and Excel) are installed, you can use them offline.

You should connect to the internet regularly to keep your version of Office up to date and benefit from automatic upgrades. If you don’t connect to the Internet at least every 39 days, your applications will go into reduced functionality mode, and you might see an unlicensed product error. To reactivate your Office applications, simply reconnect to the internet and sign in to Microsoft 365. Learn how to sign in.

  • Employees:
    • desktop & server products: contact your department IT support team, manager, or helpdesk.
    • Project & Visio subscriptions: purchase the following products from the Software Catalog and follow the instructions on your receipt:
    • Power BI Pro or Power BI Free:
      • Go to Office 365.

      • Under the About section, follow the “To begin using O365” instructions.

      • Click on the Power BI icon on the left side of your screen. If you don’t see the icon, click on the search bar on the top menu and type “power bi” and click on the Power BI app.

      • This will bring you to the Power BI Home page.

      • Click on the Profile icon on the top right corner of your screen.

      • If you have been authorized access to Power BI Pro or Power BI Free, the popup window will indicate your license type as “Pro” or "Free".

  • IT Support: If you provide IT support to  your department or college or you are an IT administrator, complete our vendor access request survey to request access to the Microsoft Volume Licensing Service Center (VLSC) website and access to the Campus Agreement folder on Box.

  • Employees:
    • version 2019: contact your department IT/computer support team or helpdesk. If you don't know who to contact, ask your manager or supervisor.
    • version 2016 or earlier: if you do not have an IT/computer support team or helpdesk, forward your order confirmation message to software@utah.edu and include your name, email address, uNID, and the owner of the computer.
    • Power BI Pro, Project Plan 3, Project Plan 5, Visio Plan 1, & Visio Plan 2: these subscriptions are allocated to the end user in the Office 365 portal by OSL employees.
  • IT Support: The product keys are provided in the Microsoft Campus Agreement folder on Box. If you do not have access to the folder, please follow the instructions for IT Support in the answer for question 4.

The terms and conditions for the Microsoft products and online services are available on the Microsoft Licensing Resources website.

Please contact Matt Timpson, financial analyst in UIT Finance & Office of Software Licensing.

Please contact Clayton Norlen, product manager, University Information Technology (UIT).

No. The following products are available to purchase from the Microsoft Select Plus Agreement from the Software Catalog:
  • Project Standard & Project Pro
  • Visio Standard & Visio Pro (Note: If you are a Hospital employee, contact your manager for Visio Pro)
  • Visual Studio Pro
  • Visual Studio Pro Subscription (MSDN)

For all other products, please send a request to software@utah.edu with the product name and include your name, department and number of licenses you need.


Additional Resources

Last Updated: 8/26/22