Please review the below Frequently Asked Questions. These questions and answers are subject to change and are updated frequently for clarification and improvement purposes. If you have additional software related questions, please email your questions to software@utah.edu.
For an explanation of terminology used throughout the OSL website, please visit our Glossary of Terms.
To enhance your technical skills on software products available on the OSL web store and through UIT, please visit Online Learning Opportunities.Eligibility
| Product | License Type | ||
|---|---|---|---|
| Student | Personal Faculty/Staff | University | |
| MATLAB TAH Academic |  1 |
 2 |
3 |
| MATLAB TAH Classroom | 4 |
5 |
6 |
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Notes: |
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| 1. |
Students are eligible to purchase, install or use this software on personally owned or leased computers provide they only use the software for Academic Use purposes. Students whose primary campus is the University of Utah Asia Campus are not eligible to purchase, install or use this software except when enrolled in and attending classes in North America. |
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| 2. |
Faculty and Staff are NOT eligible to purchase, install or use the MATLAB TAH Academic Annual License for personal use. You may use this software for Academic Use work related purposes provided you purchase the University license type. See Note 3. Faculty and Staff whose primary employment location is the University of Utah Asia Campus are not eligible to purchase, install or use this software except during employment and working in North America. |
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| 3. |
Faculty and Staff are eligible to purchase, install and use this software on computers owned or leased by the University of Utah and/or personally owned or leased computers provided they only use the software for Academic Use work purposes. Faculty and Staff whose primary employment location is the University of Utah Asia Campus are not eligible to purchase, install or use this software except during employment and working in North America. |
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| 4. |
Students are NOT eligible to purchase, install or use the MATLAB TAH Classroom Annual License. |
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| 5. | Faculty and Staff are NOT eligible to purchase, install or use the MATLAB TAH Classroom Annual License for personal use. | ||
| 6. |
Faculty and Staff are eligible to purchase, install and use this software on computers owned or leased by the University of Utah provided they only use the software for Academic Use purposes and are further restricted to use in connection with on-campus computing facilities that are used solely in support of classroom instruction of students. Research use is NOT permitted. Licensed Users of the Classroom License may also include visiting instructors and contractors solely for the purpose of classroom instruction or preparation for classroom instruction. The MATLAB TAH Classroom license may NOT be installed on personally owned or leased computers. Faculty and Staff whose primary employment location is the University of Utah Asia Campus are not eligible to purchase, install or use this software except during employment and working in North America. |
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Yes. The university purchased the MATLAB Total Academic Headcount (TAH) campus-wide site license. This is not a perpetual license, this is an annual subscription term license which must be renewed annually to continue using the software covered under this license.
A license can be purchased here: https://software-store.utah.edu/uofu/misc/osl/index.shop?vendorId=127
The terms and conditions can be found here.
- Available to all faculty, researchers, and students everywhere: at home and classroom, in lab and field research, and while travelling for academic and educational use.
- Covers all on-campus computing facilities, labs, classrooms, and research centers, as well as all faculty-owned and student-owned personal computers.
- MATLAB Online provides access from a web browser.
- Standard suite includes MATLAB, Simulink, and 49 additional MathWorks products. Expandable with additional add-on “Child License” products.
- Annual expense provides more predictable cost model for budget planning.
- One license eases license management and ensures software license compliance through central administration. Easily integrates into bring your own device (BYOD) programs.
- Pricing is proportional to the size of the student body and number of products licensed, which provides cost efficiencies per user.
- Download licensed products and updates
- Access free tutorials at MATLAB Academy
- Manage license using the License Center
- Obtain technical support for faculty and researchers
- View current and archived documentation
- Obtain access to MATLAB prerelease and beta versions
- Download free hardware support packages for Arduino, Raspberry Pi, Lego, and more
- Use MATLAB Mobile on iPhone, iPad, or Android device
- Use MATLAB Drive to synchronize MATLAB files between computers, MATLAB Mobile, and MATLAB Online
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Toolboxes are subject to change.
The following products are NOT included in our MATLAB TAH site license agreement:
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To add products not included in the campus agreement to your license, contact:
Alyssa Silverman
Senior Account Manager
Education Group
Email: alyssa.silverman@mathworks.com
Direct: 1-508-647-4343
No. All software obtained and covered under the TAH agreement may NOT be used for University or Hospital administrative or operational purposes.
All University of Utah students, staff and faculty are eligible to purchase, install and use the software provided they use the software only for Academic Use purposes.
Asia campus students, staff and faculty are NOT eligible to purchase, install or use this software under this license agreement.
- access to Concurrent Use licenses with unlimited seats. No more users being denied access because the department ran out of seats on the license. NOTE: Concurrent Use licenses come with unlimited seats. Each university department will be responsible for monitoring their maximum simultaneous usage and then purchase the required amount of Concurrent Use licenses accordingly.
- besides getting MATLAB, you also can have Simulink and up to 49 products at no additional cost.
- access to the most recent versions of all software and access to old versions of the software, if needed.
- easy one product purchase through the OSL webstore at one set price regardless of purchase quantity. No individual product purchases and no tiered pricing.
- ability to purchase a Classroom license at any quantity. MathWorks has a minimum order quantity requirement of 10 or more, per product.
- students will have access to the same software as classrooms and labs across campus at a significantly reduced price.
Please Note: OSL doesn’t provide downloads for the MATLAB products. The software is provided by MathWorks during activation/installation process.
To obtain and activate the software, follow these instructions:
- Single User License
- Students
- University
First, please read the important process information found here.
Then proceed to the detailed instructions found here.
Specifically, you must open the MATLAB installer and on Step 7: Specify Products to Install, where you will see the additional product(s) that are available to install. You must then select the additional product(s) that you want to install and then complete the installation process.
15. Can I transition a MATLAB non-Academic or Commercial use license over to the MATLAB TAH license?
No. Non-Academic and Commercial use of MathWorks products is not covered by our TAH license, so if you are using a non-Academic or Commercial use license, please continue to do so and maintain these licenses separately.
The license disappears from the License Center and if validation is enabled they will get the 'Deactivation Required' message below the next time they validate, which would be sometime within 30 days.
- If validation is turned off they will not receive a message and they will continue to use MATLAB if the original license was a perpetual license.
- With network licenses they will not receive a message but the license will still disappear from the license center.
- If the deactivate button is pressed MATLAB will be deactivated and they will be unable to open MATLAB until it’s reactivated. If they click cancel they will be able to continue using MATLAB.
- Once a license is suspended, Software Maintenance Service (SMS) is no longer required while the license is in storage.
To continue using MATLAB until you purchase the TAH license, you MUST select the Cancel button to avoid deactivation. If you select and click on the Deactivate button, MATLAB will be deactivated and you will not able to open MATLAB until it’s reactivated.
Follow the instructions in question 10 on how to obtain and activate the software.
Sign in to the MathWorks portal.
On the upper right side of the window, select the arrow next to your name and select Associate License.
Input the Activation Key from Step 1 and select Associate License.
You have several support options:
- Do a search on the MathWorks Support website
- Ask a question on the MATLAB Answers website
- Contact MathWorks Support
- If you are still unable to find a solution, please email software@utah.edu with a description of the problem and, if possible, include a screenshot of the error. Include your order number, product name, product version and operating system.
Please email all questions to software@utah.edu and a member of the Office of Software Licensing will reply to you.
- MathWorks Website
- Resources for Educators (MATLAB Courseware, Project based Learning, Autograde MATLAB code etc.)
- Resources for Students (Getting started videos, Tutorials, Examples etc.)
- Getting started with MATLAB & Simulink (Interactive Tutorials)