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OriginLab

Please review the below Frequently Asked Questions. These questions and answers are subject to change and are updated frequently for clarification and improvement purposes. If you have additional software related questions, please email your questions to software@utah.edu

For an explanation of terminology used throughout the OSL website, please visit our Glossary of Terms.

To enhance your technical skills on software products available on the OSL web store and through UIT, please visit Online Learning Opportunities.

Eligibility

Product License Type
Student Personal Faculty/Staff  University
OriginPro yes1 no2, 4 yes3, 4

Notes:

1.

Students are eligible to purchase, install and use this software on personally owned or leased computers solely for academic non-profit, non-commercial, educational and research purposes. Any other use is strictly prohibited. Students are allowed to install one copy of this software on one personally owned computer.

Students whose primary campus is the University of Utah Asia Campus are not eligible to purchase, install or use this software except when enrolled in and attending classes in North America.

2.

Faculty and Staff are NOT eligible to purchase, install or use this software on personally owned or leased computers for personal purposes under our existing software license agreement.

Faculty and Staff whose primary employment location is the University of Utah Asia Campus are not eligible to purchase, install or use this software except during employment and working in North America.

3.

Faculty and Staff are eligible to purchase, install and use this software ONLY on university owned or leased computers and this software may ONLY be used for academic and non-commercial purposes.

Faculty and Staff whose primary employment location is the University of Utah Asia Campus are not eligible to purchase, install or use this software except during employment and working in North America.

4.

Faculty and Staff are eligible to purchase, install and use this software on personally owned or leased computers for work at home purposes provided you purchase a University License and you register with a valid utah.edu email address. You must only use the software for academic non-profit, non-commercial, educational and research purposes. Any other use is strictly prohibited.

Faculty and Staff whose primary employment location is the University of Utah Asia Campus are not eligible to purchase, install or use this software except during employment and working in North America.

Origin is a software application for data analysis and publication-quality graphing, tailored to the needs of scientists and engineers. The application offers an easy-to-use interface for beginners, and the ability for advanced users to customize analysis and graphing tasks using themes, templates, custom reports, batch processing and programming.

OriginPro offers all of the features of Origin plus extended analysis tools.

For more product details, please go to the OriginLab website.

The current version is 2017.

The serial number and product key are listed on your email confirmation and on your web receipt. The product key is located in the Serial Number section and the serial number is located in the Installation Directions.

To obtain the codes from your web receipt, follow the instructions on our website.

Yes, effective July 01, 2015, OriginPro software is available to currently enrolled students taking credit awarding classes at the University of Utah. Students may use this software solely for academic non-profit, non-commercial, educational and research purposes. Any other use is strictly prohibited. Students are allowed to install one copy of this software on one personally owned computer. This is an Annual Subscription license which expires at the end of each licensing term. This Student license may be installed on a computer that is personally owned or leased by the purchaser of the software.

A Student license is an annual subscription which means the license will expire at the end of each licensing term. A new annual license must be purchased to continue using the software for each licensing term. Student licenses include maintenance.

A University License is a perpetual license with annual maintenance renewal. Effective 07/01/2016, all Faculty and Staff that have purchased and installed OriginPro software on a computer must purchase a maintenance renewal at the beginning of each new licensing term if the software is still installed on the computer, regardless of how often the software is being used. Maintenance provides you with free upgrades and/or technical support.

No, this software must only be used for university academic non-profit, non-commercial, educational and research purposes. 

Yes, provided the software is:

  • purchased by the employee using university funds and the employee purchases the University license type.
  • solely used only by the employee for university academic non-profit, non-commercial, educational and research purposes.
  • installed and used on a computer that is personally owned or leased by the employee.
  • used by an employee who registers the license using a valid email address ending with utah.edu.

For each license you purchase, you may install and use the software on as many computers as you deem necessary, provided:

  • you install and use the software solely on computers that are owned or leased by the University of Utah and paid for with university funds and/or computers that are personally owned or leased by you.
  • you register the license using the same valid utah.edu email address for all installations.
  • you are the sole user of the software.
  • you only access the software on one computer at a time, not simultaneously on multiple computers.

 

Yes, provided:

  • you install and use the software solely on computers that are owned or leased by the University of Utah and paid for with university funds and/or computers that are personally owned or leased by you.
  • you register the license using a valid email address ending with utah.edu.
  • you are the sole user of the software.
  • you only access the software on one computer at a time, not simultaneously on multiple computers.
  • you are only using the software for work related academic and work related non-commercial purposes.

Yes, provided:

  • the computer at work is owned or leased by the University of Utah and paid for with university funds.
  • your computer at home is personally owned or leased by you.
  • you register the license using the same valid utah.edu email address for all installations.
  • you are the sole user of the software.
  • you only access the software on one computer at a time, not simultaneously on multiple computers.
  • you are only using the software for work related academic and work related non-commercial purposes.

No. Maintenance is included for the first licensing term of the license.

If you had a perpetual license prior to 06/15/2016 and you have not purchased the Annual Maintenance Renewal for the license since 06/15/2016, then the maintenance on that license expired on 06/30/2016 and it’s not current.

If you purchased an OriginPro - New Perpetual License – University License prior to 06/28/2017, the maintenance on the license expired on or before 06/30/2017.

If you purchased  an OriginPro - Annual Maintenance Renewal – University License for an existing installed perpetual license between 06/15/2016 and 06/27/2017, the maintenance on the license expired on 06/30/2017.

Yes. Because the university has purchased the perpetual license with annual maintenance renewals. Effective 07/01/2016, all Faculty and Staff that have purchased and installed OriginPro software on a computer must purchase a maintenance renewal at the beginning of each new licensing term if the software is still installed on the computer, regardless of how often the software is being used. Maintenance provides you with free upgrades and/or technical support.

Maintenance provides you with automatic upgrades to latest versions plus Free Technical Support (via phone, email, chat).

Please check the system requirements prior to purchasing this product.

To get information about Technical Support, please go to the OriginLab website.

Support

Campus Help Desk
801.581.4000 x 1

Hospital Help Desk
801.587.6000

Knowledge Commons
Marriott Library (level 2)
801.581.6273


Pick-Up Location

Knowledge Commons
Marriott Library (level 2)
295 S 1500 E
Salt Lake City, UT 84112
801.581.6273

Pick-Up Hours

Knowledge Commons closes 15 minutes prior to the Marriott Library


Contact Us

M-F 8am-5pm
(closed holidays)

Phone: 801.581.4000 x 1
Fax: 801.585.0676
software@utah.edu

Last Updated: 12/14/17